Shipping Policy
At Pulse Outfit, we strive to provide efficient and reliable shipping options for our customers. We offer two primary shipping methods:
- Standard Shipping
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Delivery Time: 3 to 5 business days
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Charges: $4.99
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Details: Our Standard Shipping method ensures that your order will arrive within 3 to 5 business days from the date of shipment. This option is cost-effective and reliable, making it a popular choice for most customers.
- Priority Shipping
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Delivery Time: 2 to 3 business days
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Charges: $8.99
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Details: For those who need their orders quickly, our Priority Shipping option guarantees faster delivery within 2 to 3 business days from the date of shipment. This method is ideal for urgent orders and ensures that your products arrive promptly.
Order Processing Time
- Orders are typically processed within 1-2 business days.
- During peak times or holidays, processing times may be slightly extended.
- Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Shipping Restrictions
- We currently ship only within the United States.
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain remote locations may experience longer delivery times.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the status of your delivery through our carrier's website.
Shipping Delays
- While we aim to deliver your order within the estimated time frame, unforeseen delays can occur due to weather conditions, carrier issues, or other factors beyond our control.
- We appreciate your understanding and patience in such situations.
Lost or Damaged Packages
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In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at info@pulseoutfit.com.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order.
International Shipping
- Currently, we do not offer international shipping. We are working on expanding our shipping options to serve our international customers in the future.
Returns and Exchanges
- Please refer to our Return Policy for detailed information on returning or exchanging items.