Shipping Policy

Shipping Policy

At Pulse Outfit, we strive to provide efficient and reliable shipping options for our customers. We offer two primary shipping methods:

  1. Standard Shipping
    • Delivery Time: 3 to 5 business days
    • Charges: $4.99
    • Details: Our Standard Shipping method ensures that your order will arrive within 3 to 5 business days from the date of shipment. This option is cost-effective and reliable, making it a popular choice for most customers.
  2. Priority Shipping
    • Delivery Time: 2 to 3 business days
    • Charges: $8.99
    • Details: For those who need their orders quickly, our Priority Shipping option guarantees faster delivery within 2 to 3 business days from the date of shipment. This method is ideal for urgent orders and ensures that your products arrive promptly.

Order Processing Time

  • Orders are typically processed within 1-2 business days.
  • During peak times or holidays, processing times may be slightly extended.
  • Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

  • We currently ship only within the United States.
  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain remote locations may experience longer delivery times.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor the status of your delivery through our carrier's website.

Shipping Delays

  • While we aim to deliver your order within the estimated time frame, unforeseen delays can occur due to weather conditions, carrier issues, or other factors beyond our control.
  • We appreciate your understanding and patience in such situations.

Lost or Damaged Packages

  • In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at info@pulseoutfit.com
  • We will work with the shipping carrier to resolve the issue and ensure you receive your order.

International Shipping

  • Currently, we do not offer international shipping. We are working on expanding our shipping options to serve our international customers in the future.

Returns and Exchanges

  • Please refer to our Return Policy for detailed information on returning or exchanging items.